Privacy Policy

1. Introduction

Welcome to EcoFort Roofing ("we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and Irish Data Protection Acts 2018.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at www.ecofortroofing.ie or contact us for roofing services in Dublin.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

We may collect the following personal data when you submit our online quote request form or contact us directly:

• Contact details: Full name, phone number, email address
• Location information: Eircode or area/suburb name in Dublin
• Service details: Type of roofing service required, urgency level, and any message or description you provide
• Technical data: IP address, browser type, and device information collected automatically when you visit our website

4. How We Use Your Information

We process your personal data for the following legitimate purposes:

• To respond to your enquiry and provide a free roof estimate or advice
• To schedule and carry out roofing services at your property
• To communicate with you about your booking, service updates, or follow-up
• To comply with legal obligations and maintain business records
• To improve our website and services based on aggregated usage data

We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Third-Party Services

Our website may use the following third-party services that process data on our behalf:

• Formspree: To securely transmit your quote form submissions to our email inbox. Formspree processes data in accordance with their own privacy policy.
• Google Analytics / Google Ads: To measure website traffic and the effectiveness of our advertising campaigns. Google may set cookies on your device.
• WhatsApp (Meta): If you choose to contact us via WhatsApp, your communication is subject to Meta's privacy policy.

6. Cookies

Our website may use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve your browsing experience and analyse site usage.

You can control or delete cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain features on our website.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically for up to 24 months after your last interaction with us. If a roofing service is carried out, we may retain records for the duration of your guarantee period (up to 20 years) to honour warranty claims.

8. Your Rights Under GDPR

Under the GDPR and Irish data protection law, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete personal data
• Erase your personal data ("right to be forgotten")
• Restrict or object to the processing of your data
• Data portability — receive your data in a structured, commonly used format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at ecofortroofing@gmail.com. We will respond within 30 days.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Form submissions are transmitted securely via encrypted HTTPS connections.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) at www.dataprotection.ie.